Shipping Information

SHIPPING COSTS

Shipping costs are automatically calculated by our system, depending on the following factors:

Worldwide

All order are sent via ________________ to the pick up location of your choice.

Orders From 0-50 Euros Delivery Costs 8.99 Euros

From 50-79.99 Euros Delivery Costs 6.99 Euros

From 80-99.99 4.99 Euros

Orders Over 100 Euros Delivery is Free

For Home/Office Delivery are subject to 4.99 Extra Charge

Shipping costs are automatically updated as the customer adds items to the shopping cart.

For Cyprus orders visit cycheapersupplements.com

REFUNDING SHIPPING COSTS

There are two situations that can lead to a refund of the order shipping costs where it is the fault of Reshapeofficial:

  • i) Failure to deliver the order for reasons directly attributable to Reshapeofficial or the carrier: the customer will be refunded in full for the amount paid for shipping. An employee from the refunds and reimbursements section of the Reshapeofficial  Customer Service team will get in touch with the customer to confirm his or her right to receive a shipping refund and to clarify any additional questions on this subject.
  • ii) One or more errors in products shipped or shipping of faulty products: the shipping amount paid by the customer will be refunded in full only if the error or fault is present in all shipped.

In one of the 2 cases Reshapeofficial will reimburse the amount paid for the order, including shipping and return costs. Prepaid orders are those paid for by Credit Card. The customer can choose to be reimbursed via original payment method or with exchange for another brand new same product. After that, no further reimbursement will be issued. If the reason for the unsuccessful delivery and return of the order falls under the responsibility of the carrier, regardless of the chosen payment method, the customer must write a complaint that will be subjected to analysis by the carrier. In case the delivery problem is due to incomplete or incorrect delivery address, the customer is responsible for any shipping costs associated with this misinformation. Please double check your personal information.

ORDER CANCELLATION

As we process and ship out orders immediately, The customer cannot cancel the order after it has being processed and or shipped.